Returns & Exchanges
At Indique, we strive to ensure your hair extensions meet the highest standards of quality and beauty. If you are not completely satisfied with your purchase, we offer a 30-day window for returns and exchanges on products in their original, unopened condition.
Initiate Your Request
Log into your Indique account and navigate to the order history section to select the items you wish to return or exchange.
Prepare the Package
Ensure the hair extensions are in their original packaging with the gold security seal intact, as we cannot accept products that have been untied or handled.
Ship to Our Facility
Print your prepaid shipping label and drop off the package at any authorized carrier location, ensuring you keep a copy of your tracking number.
Quality Inspection & Refund
Once our specialists verify the integrity of the product, we will process your refund or ship your new selection within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing